vrftools.com / Tutorials / AE-C400 / TE-C400 Setup

AE-C400 / TE-C400 Setup

Get an AE-C400A/TE-C400A or EW-C50A/TW-C50A central controller updated, configured, and loaded with its settings file.

What you'll need

Step 1: Download the software

Go to the AE-C400A product page on mitsubishipro.com. Under Software, download both of these:

  • The latest AE-C400A EW-C50A Firmware version
  • The AE-C400A EW-C50A Initial Setting Tool
The version number changes as new firmware is released. Always grab the newest one.

Step 2: Install the Initial Setting Tool

  1. Extract the Initial Setting Tool zip file and open the folder.
  2. Run AE-C400A_ToolInstaller_V***.exe. The *** is the version number.
  3. Follow the installation wizard to install both the Initial Setting Tool and the BACnet setting tool.
Install the certificates: The programs will open without them, but they won't be able to communicate with the controller until both certificates are installed.

Press the Windows key and type ae-c400. Run both certificate installers:

  • AE-C400 Initial Setting Tool CACertificateImporter
  • AE-C400_SetBACnet CACertificateImporter

Step 3: Connect to the central controller

Plug an Ethernet cable from your PC into LAN1 on the central controller.

Next, give your PC a static IP address so it can talk to the controller. The controller's default IP address is 192.168.1.1.

Don't know how to set a static IP address?
Follow the step-by-step guide, then come back here.
Set a Static IP Address ›

Step 4: Update the firmware

  1. Unzip the firmware folder you downloaded in step 1.
  2. Open a web browser and go to https://192.168.1.1/swupdate/
  3. Your browser will warn you that “Your connection isn't private”. That's expected — the controller uses its own certificate. Click Advanced, then Continue to 192.168.1.1 (unsafe).
    The link only appears after you click Advanced.
  4. On the Software Update screen, enter:
    User nameinitial
    PasswordInit + DP number (DP number is the controller serial number without the dash)
Example: serial number 18675-309 gives the password Init18675309.
Pro tip: Copy the password and paste it into a new text document (Notepad works). You'll need it several more times during setup.
  1. Click Choose File and select the firmware file from the folder you unzipped.
  2. Click Start Update.
This takes a while: The update takes quite some time. Don't power off the controller or unplug the cable while it runs. Now is a good time to start on step 5.

Step 5: Create the settings file

The Initial Setting Tool loads a settings (.dat) file onto the controller. You can make that file in two ways:

  • Manually in the Initial Setting Tool, or
  • From your DSB project using the Config Tools on VRFTools. Upload the .dsbx file and download a ready-to-load .dat with every group name and M-Net address already filled in.

To get the .dsbx: open the job in Diamond System Builder, click File, and select Export a copy. Save the .DSBX file somewhere you'll find it again, like your Desktop or Documents folder. That's the file you upload to Config Tools to download your .dat.

Open Config Tools › First time? Try the interactive walkthrough

Step 6: Open the settings file in the Initial Setting Tool

Launch the AE-C400 Initial Setting Tool and click Open. Navigate to the .dat file you created in step 5 and open it.

You'll land on the Connection Settings page, which shows the controller type and the IP address stored in the .dat file. Check that the IP address matches the controller you're plugged into.

Step 7: Acquire the serial number and software version

Click the Basic Settings tab, then the Basic System sub-tab. If you'd like to rename the controller, do it now in the Name field.

The SERIAL No. and Software Version fields will be blank. Click Acquire to pull them from the controller.

A prompt appears asking for an ID and password. Use the same credentials from the firmware update in step 4, then click OK.

IDinitial
PasswordInit + DP number
Tick Show password if you want to double-check what you typed.

The tool acquires the data and fills in the serial number and software version.

Authentication failed?: If you see this warning, confirm the Ethernet cable is still plugged in, that the IP address on the Connection Settings page matches the controller, and that the ID and password are typed correctly.

Step 8: Check the group settings

Click the Unit Settings tab; the Groups sub-tab opens by default. This page shows, for each group:

  • The group name
  • The M-Net addresses of the units
  • An icon for the style of indoor unit
  • The ME remote controller addresses, if any are used

If your DSB file was accurate this is already filled out correctly, but it's worth a once-over before you send anything down.

Step 9: Set the date and time

The controller needs its date and time set before it will accept the database. If you already set them on the touch screen, skip to step 10.

Click Option (O) and select Date (D).

Confirm the date and time, choose your synchronization settings, and click Send.

Pro tip: Unless the controller will be connected to the internet, these settings don't matter much — set both drop-downs to No sync and leave the time zone alone.

Step 10: Send the database to the controller

On the top bar, click Send (S) and choose Send to all controllers (S).

A confirmation asks you to make sure every setting is filled in and that the date and time have been set — you did that in step 9 — so click OK.

After you authenticate again, a status bar tracks the transfer. Wait for it to finish and for the controller to reboot — your central control database is loaded.

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